Privacy policy

Privacy policy

www.kolanut.com Privacy Policy

This privacy policy has been compiled to serve better those who are concerned with how their 'Personally identifiable information' (PII). PII, a term used in US privacy law and information security.  This information can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully.  It is crucial to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information on our website.

 What personal information do we collect from the people that visit our blog, website, or app?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details.

When do we collect information?

 We collect information from you when you register on our site, place an order, respond to a survey, fill out a form, or enter information on our website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize the user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website to better serve you.
  • To enable us to better service you in responding to your customer service requests.
  • To allow us to administer an evaluation, promotion, or survey.
  • To permit us to process your transactions

 quickly, send emails regarding orders or services.

     

 How do we protect visitor information?

Our website is scanned daily for security breaches and possible vulnerabilities.   Your visit to our site is as safe as possible. Kola Nut Travel maintains all personal information in secured networks.  It is only accessible by a limited number of persons who have exclusive access rights to our systems.  Kola Nut Travel keeps the information confidential. Any sensitive/credit information is protected and encrypted by Secure Socket Layer (SSL) technology.  We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers to expedite future orders and to automate the billing process.

Do we use 'cookies'?

 Yes. Cookies are small files that a site or its service provider transfers to our computer's hard drive through your Web browser.  It enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction for future enhancements in our system.

We use cookies to:

  • Understand and save user's preferences for future visits. 
  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.  If you disable cookies off, some features will be disabled. It won't affect the user's experience that makes your site experience more efficient, and some of our services will not function properly. However, you can still place orders.

Third-Party Disclosure

 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

 Third-party links

Occasionally, at our discretion, we may include or offer third products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 California Online Privacy Protection Act

 CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The rules stretch well beyond California.  A person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website.   The statement must state precisely the type of data collected and those individuals with whom it is shared. - See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously. This privacy policy will be added a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' on the page specified above.  Privacy policy changes are available on our website:

  • On our Privacy Policy Page, Users can change their personal information by emailing us

How does our site handle do not track signals?

We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule.  It states what operators of websites and online services must do to protect children's privacy and safety online. We do not market to children.

 Fair Information Practices

The Fair Information Practices Principles form is the backbone of privacy law in the United States.  The concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles is critical to comply with the various privacy laws that protect personal information. To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur We will notify the users via email within one business day

We also agree with the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.

 CANSPAM Act

 The CANSPAM Act is a law that sets the rules for commercial email. It establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out severe penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries, and other requests or questions.
  • Process orders and to send news and updates on orders
  • We may also send you additional information related to your product and service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred


To be under CANSPAM, we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third-party email marketing services for compliance.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can email us at kntcontact@kolanut.com, and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

kntcontact@kolanut.com

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Last Edited on 2015-11-05